Unclaimed Listings Policy

1. What an unclaimed listing is

An unclaimed listing is a page that repeats a small set of facts about a business that already appear in official government records. It is a separate category from Exporter profiles: it does not appear on the map, in search results for suppliers, or in the supplier directory, and it offers no way to contact the business through Fromerica.

Fromerica never describes a business with an unclaimed listing as a member, customer, partner, exporter or verified business.

2. Where the information comes from

Fromerica uses only public government records whose publisher allows them to be reused, and only facts about the business. Each listing names its source and shows the date Fromerica read it. If a listing differs from the official record, the official record is the correct one.

Connecticut. The Connecticut Business Registry – Business Master, published by the Connecticut Secretary of the State in the state's open data portal under a Public Domain licence. Fromerica reads it once a week and replaces every listing. A business gets a listing only if the registry shows it as active, based in Connecticut, organized for profit, with no overdue annual report or pending dissolution, registered under a manufacturing industry code, and with an email address on its own domain. Because the business chooses that industry code itself, Fromerica also requires a federal record under the same name: a manufacturing facility in the same city in the U.S. Environmental Protection Agency's Facility Registry Service, or an approved transaction naming it as primary exporter in the Export-Import Bank of the United States' public list of authorizations. The match is by name. Business names that could be a person's name, and businesses that make cannabis, tobacco, firearms or ammunition, are left out.

3. What a listing shows, and what it never shows

Shown: the business name, city, state, the industry code the business chose, and its public registry number. Depending on the source, also the type of entity and registration date, the federal records found under the same name (EPA facility, EXIM export transaction), or the website, year established and whether the business told the agency that it exports.

Never shown: names of owners, officers or contact persons; email addresses; phone numbers; street addresses; ownership characteristics (such as minority, veteran or woman ownership); revenue or employee figures; logos, photographs, product descriptions or catalogs. Fromerica does not collect ownership characteristics at all.

Fromerica uses a business's name only to identify it. Doing so does not suggest any sponsorship or endorsement by that business.

4. What the labels mean

"Public record · unclaimed listing" — Fromerica created the page from a public record. Nobody from the business has taken part. Fromerica has verified nothing beyond copying the record.

"Claim in review" — someone asked to claim the listing and confirmed an email address. Nothing on the page has changed and nothing has been verified about the business.

"Email at the company's domain confirmed" (shown only to Fromerica's reviewer, not publicly) — the person received a one-time code at an address on the business's own domain, as it appears in the public record (the domain of its website or of its registered email address). It shows control of a mailbox. It does not show legal authority, business registration, manufacturing or export activity.

When a claim leads to a published Exporter profile, that profile follows the Listing & Content Terms, including what any "Verified" badge does and does not mean. No label on Fromerica is a government certification, and no label can be bought.

5. Claim terms

Who may claim. Only a person authorized to act for the business named on the listing: an owner or officer, an employee authorized to manage the listing, or an outside agent or attorney authorized in writing.

Steps. (a) You open the listing of your own business, give your name, work email and role, and accept the declarations below. (b) We send a 6-digit code to that address; it works once and expires in 15 minutes. (c) If your address is on the business's own domain as it appears in the public record, your email is confirmed and you can register the business. If it is not, or if another person has also asked to claim the same listing, a person reviews the request and may ask for one document that shows you can act for the business. (d) You register the business. Every registration is reviewed by a person before it is published. (e) When your profile is published, the unclaimed listing is replaced by it.

Declarations you accept. By claiming a listing you declare that: you are authorized to act for the business identified on it; the information you provide is accurate to the best of your knowledge; you are not impersonating another person or business or misstating your authority; you have the rights or permissions needed for any content you upload; you will not submit forged documents or misleading statements; and you understand that confirming an email address is different from verifying a business's registration, and different again from verifying that it manufactures or exports.

What we keep. The date and time of your acceptance, the version of these terms, your name, role and email, the network address used, what was checked and the decision. If we ask for a document, we use it only to decide the claim, restrict access to the person deciding it, and delete it within 30 days of the decision, keeping only a note of what kind of document was reviewed. We do not ask for government identity documents unless nothing less would resolve a dispute.

Decisions and appeals. We approve a claim when the evidence shows the claimant can act for the business; we refuse it when the evidence does not, when the claim concerns a different business with a similar name, or when a document or statement is false. We tell you the outcome by email. You can ask for a second review by replying within 30 days with any further information.

One administrator. Each published profile has a single account, held by the person who registered the business. Fromerica does not yet offer separate staff logins; do not share the password.

Losing or transferring control. If the person who manages a profile leaves the business, the business is sold, its domain changes, or someone else claims to represent it, we ask for fresh evidence before moving control, and we can suspend access to a profile while a dispute is open.

Cost. Claiming is free. No payment is needed to claim, correct or remove a listing. Paid plans and advertising are separate, optional, and never affect a correction, a removal or a verification.

6. Corrections, objections and removal

Every unclaimed listing has one form for all of these. You do not need an account, and we do not ask for proof to report an error or to ask for removal.

Removal, privacy requests, impersonation and legal notices. The listing is hidden as soon as the form is sent, and Fromerica stops any email to that business about the listing. A person reviews the request afterwards. A listing removed at the request of the business is not recreated when the public record is read again.

Wrong company, wrong or outdated facts, duplicates, trademark or copyright concerns. We compare the listing with the public record and correct or remove it. Because listings repeat the official record, a lasting fix to a fact may also require the business to update that record with the agency.

Our service targets. We aim to acknowledge every request within 2 business days and to resolve it within 10 business days. These are internal targets, not legal deadlines, and they do not limit any right you have by law.

Outcome and second review. We tell you the outcome by email, with the reason if we do not do what you asked. You can ask for a second review by replying to that email.

You can also write to info@fromerica.com. Copyright complaints follow the Intellectual Property & DMCA Policy.

7. Email about unclaimed listings

Fromerica may send a business one message, and at most one reminder, telling it that an unclaimed listing exists and how to claim, correct or remove it. It is sent only to the business email address that appears in the public source record. Each message says who sent it, is identified as a solicitation, includes Fromerica's postal address, and has a link that stops all further messages immediately.

These messages never set a deadline, never say that the business has an account, a customer relationship or a pending inquiry it does not have, and never ask for payment.

8. Privacy

Unclaimed listings are about businesses, not people. Where the public record includes a person's name or contact details, Fromerica does not copy them, with one exception: the business email address that appears in the public record is kept, separately from the listing and never displayed, for the single purpose described in section 7. It is deleted when the business asks for removal, opts out, or leaves the public record.

If a listing identifies you personally, for example because your business trades under your own name, use the privacy option in the form and the listing is hidden at once. The Privacy Policy explains your other rights and how to exercise them.

9. Limits of this policy

The notices on unclaimed listings explain what the pages are; they are not a substitute for accuracy. If something is wrong, tell us and we will fix it. Nothing in this policy limits a right that the law does not allow to be limited.