Terms of Use

1. Acceptance of these Terms

These Terms of Use ("Terms") are a binding legal agreement between you and Fromerica LLC, a limited liability company organized under the laws of the State of Florida, United States of America ("Fromerica," "we," "us," or "our"). They govern your access to and use of fromerica.com, its subdomains, mobile-optimized pages, APIs, and any related service (collectively, the "Platform").

By creating an account, submitting a listing, posting a request for quote, contacting another user, or otherwise using the Platform in any way, you agree to these Terms, our Privacy Policy, our Cookie Policy, our Copyright Policy, and our Listing & Content Terms, all of which are incorporated here by reference. If you do not agree, do not use the Platform.

You represent that you are at least 18 years old, are using the Platform for business or professional purposes (not as a consumer), and — if you are registering on behalf of a company — that you have full authority to bind that company to these Terms.

2. What Fromerica is — and is not

Fromerica operates an online business directory and lead-generation marketplace that allows:

Exporters — US-based companies — to publish a public company profile and product catalog;

Importers — buyers located anywhere in the world — to search that directory, contact Exporters, and post Requests for Quote ("RFQs");

Professionals — customs brokers, freight forwarders, trade attorneys, and similar independent service providers — to publish a public professional profile.

Fromerica is not a party to, and does not participate in, broker, guarantee, insure, or facilitate payment for, any transaction, shipment, contract, quote, sale, purchase, or service arrangement between users. We do not manufacture, inspect, export, import, ship, customs-clear, or take title to any goods. We do not provide legal, customs, tax, or trade-compliance advice. Any agreement reached between an Exporter, Importer, and/or Professional is exclusively between those parties, at their own risk, and Fromerica has no obligation, involvement, or liability whatsoever in connection with it.

3. Accounts, self-reported information, and the "Declared" vs. "Verified" status

To use most features you must register an account and submit information about yourself and/or your business (company name, address, license or registration numbers, certifications, products, images, contact details, and similar data).

All information submitted by a user is self-reported and is displayed on the Platform "as declared" by that user. Unless a specific data point is displayed next to a "✓ Verified" badge describing exactly what was checked, every profile, listing, license number, certification, product claim, image, and piece of contact information is labeled "Declared" and has not been verified, audited, confirmed, or endorsed by Fromerica in any way. Even where a narrow "Verified" badge appears, it confirms only the single fact described next to that badge (for example, a cross-check against a public state business registry) and nothing else about that user, their business, their products, or their conduct.

Fromerica has no duty to verify, investigate, audit, background-check, or confirm the identity, legal existence, licensing, solvency, product quality, certifications, or any other claim made by any user, and disclaims any such duty to the fullest extent permitted by law. See our Listing & Content Terms for the full disclaimer that applies to every public profile.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at info@fromerica.com of any unauthorized use.

4. User content — no responsibility for what users publish

The Platform contains content submitted by users, including but not limited to company descriptions, product listings and images, profile photos, RFQ details, contact messages, star ratings, written reviews, testimonials, and blog-comment submissions ("User Content").

Fromerica does not create, write, verify, edit, endorse, or control User Content, and is not responsible or liable for it in any way. User Content reflects solely the views, claims, and representations of the user who submitted it. This includes, without limitation, product images and descriptions (which may be inaccurate, outdated, or not represent the actual goods available), star ratings and written reviews (which are the personal opinion of the reviewer and are not verified, fact-checked, or endorsed by Fromerica), and any statement made in a direct message between users.

By submitting User Content you: (a) represent and warrant that you own it or have all rights necessary to publish it and grant the license below; (b) grant Fromerica a worldwide, royalty-free, sublicensable, non-exclusive license to host, store, reproduce, display, and distribute it solely for the purpose of operating and promoting the Platform (including in marketing, the public directory, and search-engine indexing); and (c) remain solely responsible for it.

We may, but are under no obligation to, monitor, screen, edit, refuse to publish, or remove any User Content at our sole discretion, at any time, without notice and without liability to you. A "Report" link is available on public profiles for any user to flag content for our review; use of that link does not create any obligation for us to act by any deadline or at all.

5. Prohibited conduct

You agree not to: post false, misleading, or fraudulent information about your identity, business, licenses, certifications, or products; impersonate any person or entity; post content that infringes any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right; upload malware or attempt to interfere with the security or operation of the Platform; scrape, harvest, or bulk-extract data from the Platform except through our published API under its own terms; use the Platform to violate any applicable law or regulation, including US export control, sanctions, and denied-party laws; or use contact information obtained through the Platform to send unsolicited bulk communications unrelated to a legitimate trade inquiry.

We may suspend or terminate any account, and remove any listing or content, for a suspected violation of this section at our sole discretion and without liability, in addition to any other remedy available to us.

6. Fees, subscriptions, and payments

Exporter subscriptions, advertising slots, and Professional profile "spotlight" placements are paid features billed through our third-party payment processor, Stripe, Inc. Current prices are shown on the relevant page at the time of purchase and are subject to change prospectively. Promotional or discounted pricing (including any free trial period) is offered at our sole discretion, may be modified or discontinued at any time, and does not create any right to that pricing continuing in the future.

Except where required by law or expressly stated otherwise, all fees are non-refundable, including subscription payments for any unused portion of a billing period, advertising slots once the purchased hour block has been broadcast, and Professional spotlight placements once activated. Subscriptions renew automatically at the then-current rate unless cancelled before the renewal date through your dashboard. Referral bonus days, promotional credits, or similar incentives have no cash value, are non-transferable, and may be revoked if obtained through a fraudulent or abusive referral.

We never receive or store your full payment card details; those are handled entirely by Stripe under its own terms and privacy policy. Any dispute regarding a charge is between you and Stripe/your card issuer in the first instance.

7. Tariff calculator, denied-party screening, and other informational tools

The Platform provides a tariff/duty estimator and a denied-party/restricted-party name-screening tool, both built from data published by US government sources (including the U.S. International Trade Commission and public denied/restricted party lists) and refreshed periodically. These tools are provided for general informational purposes only and do not constitute legal, customs, trade-compliance, or tax advice, and are not a substitute for due diligence performed by a licensed customs broker, trade attorney, or compliance professional.

Underlying government data can change, contain errors, or be delayed in our system; a "no match" screening result is not a guarantee that a party is not restricted or sanctioned, and an estimated duty is not a guarantee of the amount U.S. Customs and Border Protection or any other authority will actually assess. You are solely responsible for independently verifying tariff classifications, duty rates, and screening results before relying on them for any import, export, or compliance decision. Fromerica disclaims all liability for any customs delay, penalty, seizure, fine, denied shipment, or other loss arising from reliance on these tools.

8. Disclaimer of warranties

THE PLATFORM AND ALL CONTENT, LISTINGS, TOOLS, AND FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT ANY USER, LISTING, PRODUCT, LICENSE, RATING, OR PIECE OF CONTENT IS ACCURATE, COMPLETE, GENUINE, OR LAWFUL, OR THAT ANY DEFECT WILL BE CORRECTED. YOU ASSUME ALL RISK ARISING FROM YOUR USE OF THE PLATFORM AND FROM ANY INTERACTION, COMMUNICATION, OR TRANSACTION WITH ANY OTHER USER.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you to that limited extent.

9. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL FROMERICA, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE PLATFORM, THESE TERMS, ANY USER CONTENT, OR ANY TRANSACTION OR DISPUTE BETWEEN USERS — REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF FROMERICA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

FROMERICA'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO FROMERICA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (US$100). THIS LIMITATION APPLIES EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow the limitation or exclusion of certain damages, so some of the above limitations may not apply to you to that limited extent.

10. Indemnification

You agree to defend, indemnify, and hold harmless Fromerica and its owners, officers, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) any User Content you submit, including any claim that it infringes a third party's rights or is false or misleading; (c) any transaction, communication, dispute, shipment, or agreement between you and any other user; (d) your violation of these Terms or any applicable law; or (e) your violation of any right of a third party. We reserve the right, at our own expense, to assume the exclusive defense of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

11. Advertising and Professional spotlight placements

Advertising banner slots and Professional profile "spotlight" rotations are self-service, non-editorial paid placements. Purchase of a placement does not constitute an endorsement, recommendation, or verification of the advertiser or the accuracy of the advertisement by Fromerica. We reserve the right to reject or remove any advertisement or spotlight placement that we determine, at our sole discretion, violates these Terms, applicable law, or is otherwise objectionable, without refund obligation beyond what is stated in Section 6.

12. Termination

You may stop using the Platform and/or request deletion of your account at any time by contacting info@fromerica.com. We may suspend or terminate your account or access to the Platform, in whole or in part, at any time, with or without cause, with or without notice, and without liability to you, including for suspected violation of these Terms, non-payment, or fraudulent, abusive, or illegal activity. Sections of these Terms that by their nature should survive termination (including Sections 4, 6–10, and 13) will survive.

13. Governing law, arbitration, and class action waiver

These Terms and any dispute arising out of or related to the Platform or your use of it are governed by the laws of the State of Florida, United States of America, without regard to its conflict-of-laws principles, and without regard to the United Nations Convention on Contracts for the International Sale of Goods, which is expressly excluded.

Agreement to arbitrate. You and Fromerica agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the Cookie Policy, the Copyright Policy, the Listing & Content Terms, or the Platform (a "Dispute") will be resolved exclusively through final and binding individual arbitration, rather than in court, except that either party may bring an individual claim in small-claims court if it qualifies, or seek injunctive relief in court to protect its intellectual property or confidential information.

The arbitration will be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect, will be conducted in English, and will take place in, or be administered remotely consistent with, Miami-Dade County, Florida. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class action and jury trial waiver. YOU AND FROMERICA EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. Disputes must be brought in your or Fromerica's individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. If any part of this class-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request must be severed and proceed in a court of competent jurisdiction in Miami-Dade County, Florida, and the remainder of this arbitration agreement will still apply.

You may opt out of this arbitration agreement by sending written notice to info@fromerica.com within 30 days of first accepting these Terms; opting out does not affect any other provision of these Terms.

14. General provisions

Entire agreement. These Terms, together with the policies referenced in Section 1, constitute the entire agreement between you and Fromerica regarding the Platform and supersede any prior agreements.

Severability. If any provision of these Terms is held unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.

No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, internet or hosting-provider outages, acts of government, or acts of third-party service providers.

Independent contractors. Nothing in these Terms creates any partnership, joint venture, employment, franchise, or agency relationship between you and Fromerica, or between any two users.

Electronic communications. You consent to receive communications from us electronically, including by email and by posting notices on the Platform, and agree that such communications satisfy any legal requirement that they be in writing.

15. Changes to these Terms

We may modify these Terms at any time by posting the revised version on this page with an updated effective date. Material changes will additionally be notified to registered users by email. Continued use of the Platform after a change becomes effective constitutes your acceptance of the revised Terms.

16. Contact

Questions about these Terms: info@fromerica.com.

Fromerica LLC — a Florida limited liability company.
Registered Agents Inc., 7901 4th St N, Ste 300, St. Petersburg, FL 33702.